Shipping Policy

At Aurea Hair, we aim to deliver your orders quickly and safely.

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Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped on weekends or holidays.

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Shipping Time

Estimated delivery time is 3–7 business days, depending on your location and courier availability. Delays may occur due to weather, high order volume, or courier issues.

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Shipping Rates

Shipping fees are calculated at checkout based on your location and order size. Any applicable shipping charges will be shown before you complete your purchase.

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Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (if available), so you can monitor your delivery.

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Incorrect Address

Please make sure your shipping details are correct before placing an order. Aurea Hair is not responsible for delays or lost packages due to incorrect or incomplete addresses.

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Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your package so we can assist you.

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Contact Us

For any shipping-related questions, feel free to reach out through our contact page.